Last Updated: [10 September, 2024]

  • 1. Introduction Welcome to Buddy 4 Travel! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access and use our mobile application and services. By using our app, you consent to the practices described in this policy.
  • 2. Information We Collect Personal Information: When you create an account or use our services, we may collect the following personal information: Name: To personalize your experience and for identification purposes. Email Address: For account verification, communication, and service updates. Phone Number: For account recovery, notifications, and emergency contact purposes. Profile Picture: To enhance your profile and facilitate user recognition. Payment Details: Necessary for processing transactions related to bookings and services. Travel Information: To provide tailored assistance, we collect information related to your travel, including: Flight Details: Such as flight numbers, dates, and times to coordinate travel support. Travel Preferences: Information about your preferences (e.g., seating, dietary restrictions) to match you with suitable buddies. Assistance Needs: Any specific requirements you may have during your travel. Location Data: To enhance your experience and ensure safety, we collect real-time location data during your travel: This data helps us match you with buddies nearby and provides timely assistance based on your current location. Usage Data: We gather information about your interactions with the app to improve our services, which may include: App Interactions: Information about how you navigate and use various features. Log Data: Details such as IP address, browser type, and access times. Device Information: Data about the device you use to access our services, including device model, operating system, and unique device identifiers.
  • 3. How We Use Your Information To Provide Services: We utilize your information to: Match you with appropriate buddies based on your travel needs and preferences. Process payments securely for services rendered. Manage and coordinate your bookings to ensure a smooth travel experience. To Improve Our Services: Your data helps us enhance our offerings by: Analyzing usage patterns and user feedback to identify areas for improvement. Conducting research and development to introduce new features and services that better meet your needs. For Communication: We may use your information to: Send notifications regarding your bookings, upcoming trips, and important updates about the app. Provide customer support and respond to inquiries or issues you may encounter. For Security: Your safety is a priority. We may use your information to: Verify your identity to protect against unauthorized access. Monitor transactions and user activities to prevent fraud and ensure a secure environment. Address any safety concerns during your travel and provide timely assistance if needed.
  • 4. Sharing Your Information We may share your information with: Service Providers: Third-party vendors that assist us in delivering our services, such as payment processors and customer support providers. Legal Authorities: If required by law, we may disclose your information to comply with legal obligations or respond to lawful requests. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.
  • 5. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
  • 6. Your Rights You have the right to: Access, update, or delete your personal information at any time. Withdraw consent for data processing where applicable. Opt-out of receiving promotional communications from us.
  • 7. Changes to This Privacy Policy We may update this Privacy Policy periodically. Any changes will be effective upon posting the revised policy in the app. We encourage you to review this policy regularly to stay informed about our practices.
  • 8. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [support@b4t.app].
  • Thank you for trusting Buddy 4 Travel with your information. We are committed to safeguarding your privacy and providing a secure travel experience!